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[\/et_pb_text][et_pb_cta button_url=”#” admin_label=”Feature 01″ _builder_version=”4.6.0″ header_level=”h6″ header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”16px” header_line_height=”1.4em” body_font_size=”16″ body_line_height=”1.9em” use_background_color=”off” custom_button=”on” button_text_size=”18″ button_text_color=”#ffffff” button_bg_color=”#6eba01″ button_border_color=”#6eba01″ button_border_radius=”0″ button_letter_spacing=”2″ button_font=”Montserrat|||on|” button_use_icon=”off” text_orientation=”left” background_layout=”light” max_width=”100%” module_alignment=”center” custom_margin=”|||” custom_padding=”|||” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”15%” button_text_color_hover=”#6eba01″ button_border_color_hover=”#6eba01″ button_border_radius_hover=”0″ button_letter_spacing_hover=”2″ button_bg_color_hover=”rgba(0,0,0,0)” saved_tabs=”all” locked=”off” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”on” button_text_color__hover=”#6eba01″ button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”on” button_border_color__hover=”#6eba01″ button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”on” button_border_radius__hover=”0″ button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2″ button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”rgba(0,0,0,0)” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]<\/p>\n
Telling Employees What the Policy Says Isn\u2019t Training. If the company develops a policy, then holds a meeting to communicate the policy, that\u2019s not training. Holding a meeting where one person communicates a new policy or procedure, everyone else listens and we all sign a form saying we will adhere to the new procedure doesn\u2019t mean training occurred.<\/p>\n
It is extremely important for organization to provide employees with thorough, effective and regular training on company policies and compliance. It is the duty of each organization to continuously raise awareness, train and assess employees on ways to avoid or prevent non-compliant behaviour.<\/p>\n
Reading policies aloud at onboarding and passing around employee handbooks is simply not effective. The policy management life cycle requires regular and risk-based tracking of policy conformance and relevance\u2014and repeated, supportive training.<\/p>\n
[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Split Section” _builder_version=”3.22″ custom_padding=”0px||0px|” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”4%”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.6.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”0px||0px|” custom_padding=”0px||0px|” make_fullwidth=”on”][et_pb_column type=”1_2″ _builder_version=”4.6.0″ background_color=”#f4f4f4″ background_position=”top_left” custom_padding=”5%|6%|3%|8%|false|false” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.6.0″ _module_preset=”default” header_2_font=”|700||on|||||” header_2_text_color=”#0c71c3″ header_2_font_size=”25px” custom_margin=”||15px||false|false” custom_padding=”|||35px|false|false” custom_padding_tablet=”|||0px|false|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” text_orientation_tablet=”center” text_orientation_phone=”” text_orientation_last_edited=”on|tablet” border_width_left=”5px” border_color_left=”#0077b6″ border_width_left_tablet=”0px” border_width_left_phone=”” border_width_left_last_edited=”on|tablet” locked=”off”]<\/p>\n
[\/et_pb_text][et_pb_blurb title=”Regularly educate employees ” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
After the initial education there are many ways you can re-communicate policies to employees to make sure they stay top of mind. Micro learning, online assessments & quizzes are good ways to assess how well employees are retaining policy information.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Send gentle reminders for keeping up with compliance training ” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
If your organization has the resources to invest, online compliance training can also be very effective since it allows employees to educate themselves at their convenience. Having visibility into employees\u2019 training activities, compliance officers and HR managers can stay up-to-date on which employees are behind on training and encourage them to stay current. Online training also has the added benefit of allowing compliance and HR to track the courses an employee has taken.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Take action when policies are misused ” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
You must be prepared and able to enforce your policies or retrain employees if or when policies are ignored or misused. Not only does this ensure a stable organizational reputation, but it also encourages employees throughout your organization to remain compliant if they can see there are consequences to rule-breaking.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Explain the steps that were taken and why” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
Being as transparent as possible about the \u201cwhys\u201d of policy training and policy management fosters good faith among employees. Although training is extremely important, the knowledge may fade quickly if training is infrequent or if the employee cannot easily find and refer back to the original policy or procedure.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.0″ use_background_color_gradient=”on” background_image=”https:\/\/khano.co.za\/en\/wp-content\/uploads\/2021\/09\/KH-1.jpg” custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Split Section” _builder_version=”3.22″ custom_padding=”0px||0px|” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”4%”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.6.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”0px||0px|” custom_padding=”0px||0px|” make_fullwidth=”on”][et_pb_column type=”1_2″ _builder_version=”4.6.0″ use_background_color_gradient=”on” background_image=”https:\/\/khano.co.za\/en\/wp-content\/uploads\/2021\/10\/pexels-christina-morillo-1181352-scaled.jpg” background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.0″ background_color=”#f4f4f4″ background_position=”top_left” custom_padding=”5%|6%|3%|8%|false|false” custom_padding__hover=”|||”][et_pb_blurb title=”Re-educate employees when changes in policy occur” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
The training process doesn\u2019t end once you push out a new policy, any more than it ends after first-day orientation. Policies can become outdated or irrelevant overnight. Risks may also change which require updates or new policies (e.g. social media). Not only do laws, regulations and organization risks change, but the forces of technology and competition can also create the need to reassess and rewrite policies, as can entry into new markets or industries, which may have different rules governing your business or your employees\u2019 behavior.<\/p>\n
[\/et_pb_blurb][et_pb_text admin_label=”Title” module_class=”dp_intro_style27_text” _builder_version=”4.6.0″ _module_preset=”default” text_font=”||||||||” header_6_font=”|700||on|||||” header_6_text_color=”#0077b6″ header_6_font_size=”30px” header_6_letter_spacing=”1px” custom_margin=”||10px||false|false” text_orientation_tablet=”center” text_orientation_phone=”” text_orientation_last_edited=”on|tablet” locked=”off”][\/et_pb_text][et_pb_blurb title=”Khano HR Solutions assists in the development of standard policies and procedures, training and support.” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|700|||||||” text_orientation=”justified”]<\/p>\n
How we Do it:<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Regular Publishing & Distribution of Policies” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
Conduct workshops, seminars and refresher courses to keep the workforce informed<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Conduct Training Sessions (Live onsite, Online)” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
We run sessions for different types of participants, such as managers or individual contributors.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Web-Based (Record Training accessible anytime, anywhere)” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
\u00a0Access to web-based training ensures that employees can access critical training at all times. Online simulations, books and other job aids help reinforce key concepts. Additionally, coaches, mentors and online chat can guide employees to follow the proper policy.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Online Assessments & Tracking” use_icon=”on” font_icon=”%%45%%” icon_color=”#0077b6″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”20px” admin_label=”Icon & Title” _builder_version=”4.6.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”13px” header_letter_spacing=”0.2px” header_line_height=”1.4em” text_orientation=”justified” custom_margin=”||15px||false|false” custom_padding=”||5px||false|false” hover_enabled=”0″ border_width_bottom=”1px” border_color_bottom=”#e4e4e4″ sticky_enabled=”0″]<\/p>\n
Companies may want employees to view each page of the policy, demonstrate knowledge by passing an exam and sign a document. Managers may use reports generated by administrative systems. These reports show employees who excel, struggle or fail to complete. Employees who do not complete training may not be allowed to work. This helps prevents accidents. When employees know policies and procedures, they tend to follow them. During training, employees can voice concerns or ask questions about the policies. Additionally, Khano HR Solutions can conduct annual surveys to find out how employees feel about work conditions, policies and procedures.<\/p>\n
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Company Compliance Policy Training & AssessmentsTelling Employees What the Policy Says Isn\u2019t Training. If the company develops a policy, then holds a meeting to communicate the policy, that\u2019s not training. Holding a meeting where one person communicates a new policy or procedure, everyone else listens and we all sign a form saying we will adhere […]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":262688,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"\n